Privacy Policy

At Dogs Custom, your privacy matters. We know you are trusting us with your information when you place an order, contact us, or browse our website. We take that seriously and use your information only to run our business, process orders, provide customer service, and improve your shopping experience.

Who We Are

Dogs Custom is a print on demand business offering custom K9-inspired designs on products such as t-shirts, hoodies, mugs, tumblers, and other merchandise.

Our website address is: DogsCustom.com

Information We Collect

When you use our website, we may collect certain information from you, including:

  • Your name
  • Your email address
  • Your billing address
  • Your shipping address
  • Your phone number, if provided
  • Order details
  • Payment confirmation details
  • Messages you send through our contact forms or email
  • Website usage information, such as pages visited and general device or browser details

We collect this information when you place an order, create an account, contact us, subscribe to emails, or interact with our website.

Payment Information

Dogs Custom does not store your full credit card number or complete payment details on our website. Payments are processed through secure third-party payment providers. These providers handle your payment information according to their own privacy and security policies.

How We Use Your Information

We may use your information to:

  • Process and ship your order
  • Send order confirmations and updates
  • Respond to customer service questions
  • Handle returns, replacements, or order issues
  • Improve our website and product offerings
  • Send marketing emails, if you have chosen to receive them
  • Protect our website from fraud, spam, abuse, or security issues
  • Comply with legal, tax, and business record requirements

We do not sell your personal information. That is not how we do business.

Print on Demand Production Partners

Because our products are custom printed after an order is placed, we may share the information needed to complete your order with trusted production and shipping partners. This may include your name, shipping address, and order details.

These partners only receive the information needed to print, package, and ship your order.

Shipping Providers

We may share your shipping information with carriers such as USPS, UPS, FedEx, or other delivery services so your order can be delivered to you.

Email Communication

If you sign up for emails, we may send you updates, promotions, product news, or other Dogs Custom information. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email.

Even if you unsubscribe from marketing emails, we may still send important order-related emails, such as order confirmations, shipping updates, or customer service replies.

Cookies and Tracking

Our website may use cookies and similar tools to help the site work properly, remember your preferences, understand how visitors use the site, and improve your experience.

Cookies may be used for things like keeping items in your cart, processing checkout, website analytics, security, and advertising performance.

You can usually change cookie settings in your browser. Blocking cookies may affect how some parts of the website work.

Analytics and Advertising

We may use analytics tools to understand how visitors use DogsCustom.com. This helps us see what is working, what needs fixing, and which products or pages are getting attention.

We may also use advertising tools or pixels to help measure ad performance or show relevant ads. These tools may collect general browsing or device information, depending on your browser settings and privacy choices.

Comments, Reviews, and User Content

If you leave a product review, comment, or other content on our website, the information you choose to submit may be visible to other visitors. Please do not post private information in public areas of the site.

We may display your first name, last initial, review rating, review text, and product-related feedback if you submit a review.

How We Protect Your Information

We use reasonable security measures to help protect your personal information. However, no website, server, or online system can be guaranteed completely secure. We do our best to keep your information protected, but we cannot promise that unauthorized access will never happen.

How Long We Keep Information

We keep order and customer information for as long as needed to run our business, provide customer service, comply with tax and legal requirements, prevent fraud, and maintain accurate business records.

When We Share Information

We may share your information only when necessary, including with:

  • Payment processors
  • Print on demand production partners
  • Shipping carriers
  • Email service providers
  • Website hosting and security providers
  • Analytics or advertising services
  • Legal or government authorities if required by law

We do not sell your personal information.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to request access to your information, ask for corrections, request deletion, opt out of certain data uses, or unsubscribe from marketing emails.

To make a privacy-related request, please contact us using the information below.

Children’s Privacy

DogsCustom.com is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those outside websites. Once you leave DogsCustom.com, their rules apply.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. The updated version will apply once it is posted.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

Dogs Custom
Website: DogsCustom.com
Email: support@dogscustom.com

Last updated: June 2, 2026